Greenly — Privacy Policy

Last updated: 16 October 2026

Greenly ("the app") helps you grow vegetables, herbs, berries, houseplants and flowers: a care calendar, reminders, photo identification and diagnosis, a journal and weather warnings. This policy explains what data the app uses, why, where it goes and how to delete it.

The app is published by Greenly Garden ("we"). Contact: publicsomeday@gmail.com.

The short version

• You can use the app without an account. Your garden, calendar and reminders work on the phone, even offline.
• We do not sell data, show ads or use an advertising ID.
• Photos you send for identification or diagnosis are sent to our server and plant-recognition and AI services to get an answer. We do not keep the photo on the server.
• Usage statistics and crash reports are sent only if you say "yes" when asked. You can change your answer in Settings.
• You can delete your account and all its data from the app: Settings → Account → Delete account and data.

What we collect and why

Your garden

Places, plants, tasks, journal entries, notes and diagnosis results. They are stored on your phone. To back them up and to sync them between your devices, the app also stores them in our cloud database (Supabase), linked to an account: an anonymous one created automatically, or the one you sign in to. Journal photos are uploaded to private cloud storage that only your account can read, and so are photos attached to notes.

If you turn on "Phone calendar" in Settings, the app writes your care tasks for the next 30 days to a "Greenly" calendar on this phone. That calendar is local: Android does not sync it to any account, and turning the setting off removes it.

Email address

In the app, only if you sign in with Google: Google tells us the address of your account, and it is used to sign you in. Partners of the partner programme sign in to their page on the site with Google too; the owner of the app may sign in to the admin page with a code sent to their email. We do not send newsletters.

Location

Approximate location (the app asks for coarse location only), or a city you type in. It is used to:

• show the weather forecast and frost and heat warnings: the coordinates are sent from your phone to Open-Meteo;
• work out typical frost dates for your area: the coordinates are sent to our server, rounded to a grid cell of about 25 km, and the frost dates for that cell are stored without any link to you;
• find a city you type in: only the typed name is sent to Open-Meteo;
• name the place the phone found ("Odesa, Ukraine"): the coordinates go to the phone's own geocoding service (on most phones Google's, part of Android).

The app does not track your location in the background and does not keep a location history.

Photos and questions

When you identify a plant, diagnose a problem or ask a question, the photo or the question text (with the plant, its environment and stage, and optionally your region) is sent to our server. The server passes it to the Pl@ntNet plant identification service and to one of the AI providers listed below, and returns the answer.

• The server does not store the photo. It keeps a fingerprint (hash) of the photo and the answer, so the same photo is answered again without a new request. The answer is not linked to you.
• Your diagnosis results are saved in your garden (see above).
• The AI providers receive the photo or text without your name, email or account.
• For each such request the server notes, against your account, which kind it was, whether it succeeded and how much AI processing (tokens) it took — to keep the free limits and to see what the service costs. The photo, the question and the answer are not part of it, and the record is deleted with your account.

Feedback on AI answers

Under an identification, a diagnosis, a ripeness check or a label reading you can tap "Something wrong?" and pick what was wrong. Only then does the app send: the kind of answer, the reason, the plant and the answer as short codes, which AI service wrote the answer, and a comment only if you write one. The photo is not sent. The feedback is linked to your account so that it is deleted with it; we use it to improve the answers.

Purchases

If you subscribe or buy a scan pack, Google Play handles the payment. We receive a purchase token and check it with Google to know until when your premium lasts or how many scans to add. We never see your card details.

Invitations

If you invite friends, your account gets an invitation code. If you install the app from someone's invitation link, Google Play passes that code to the app once, on the first start (the "install referrer"), and the app sends it to our server so the invitation counts. It also sends the name of the channel the install came from, such as "instagram" or "play-organic", which is stored with your account so we can count installs by channel. Nothing else is read from it, and no advertising data is involved. The person who invited you sees only how many of their friends joined and subscribed, never who you are.

Statistics and crash reports (only with your consent)

At the end of onboarding the app asks once whether it may send usage statistics and crash reports. Nothing is sent until you answer "yes". If you do, Firebase Analytics receives seven kinds of events: onboarding finished, plant added, task done, identification used, diagnosis used, subscription screen shown, subscription started. The events carry only fixed values, such as "greenhouse" or "watering", and never text you typed. Firebase Crashlytics receives crash reports: device model, Android version and the technical details of the crash. You can turn this off at any time in Settings → Data. Turning it off also deletes the app's analytics ID and any unsent reports.

The app does not read the advertising ID and does not use Google's ad attribution. The install referrer is read only once, as described under Invitations.

Visits to the website

The website greenly.garden counts visits and taps on "Get it on Google Play" by day, page and channel (for example "instagram" or "direct"). Only these counters are stored: no cookies, no address, no device identifier.

Greenly for Chrome

The browser extension sends our server only the part of the screen you chose (as a JPEG) and your language, to identify the plant, the same way the app sends a photo. The server passes it to the same identification services as the app: Pl@ntNet and the AI services listed below. The extension does not read web pages and does not run in the background on sites. It keeps on your computer only its sign-in session and your remaining number of identifications. Pictures are not stored; answers are cached by a fingerprint (hash) of the picture, as for the app. The extension uses an anonymous Greenly account, or your Google account if you sign in (your e-mail is kept on your computer together with the session).

Who processes the data

Each service processes the data under its own privacy policy. Some of them are outside your country. Data is sent over encrypted connections (HTTPS).

Plant pictures in the catalogue come from Wikimedia Commons. Plant descriptions come from Wikipedia, Wikidata, GBIF, iNaturalist, Open Plantbook and Perenual. The app downloads these pictures and texts; it sends them nothing about you. When you search for a plant that is not in the catalogue, the name you typed goes to our server, which looks it up in these sources and adds the plant to the catalogue for everyone.

How long we keep data

• Your garden and journal stay in the cloud until you delete them or delete the account.
• If you cancel a subscription, your data stays and can still be read.
• Deleting the account removes the account, the garden and all journal photos from the cloud, then clears the app on the phone.
• Anonymous frost dates per grid cell and cached answers are kept without any link to a person.
• Analytics data is kept by Firebase for the retention period set in the Firebase console (2 to 14 months).

Your choices and rights

• Use without an account. Nothing is required to start.
• Delete everything. Settings → Account → Delete account and data. It needs an internet connection. If you cannot use the app, write to publicsomeday@gmail.com and we will delete your data.
• Export. Settings → Data → Export data gives you your plants, tasks, journal and diagnoses as a file.
• Consent. Turn statistics and crash reports on or off in Settings → Data.
• Location. You can refuse location access and type a city instead, or withdraw access in Android settings.

Depending on where you live (for example in the EU/EEA, the UK or California), you may have the right to access, correct, delete or port your data, and to object to or restrict its processing. Write to publicsomeday@gmail.com. You may also complain to your data protection authority.

Children

The app is not directed at children under 13, and we do not knowingly collect their data.

Health and safety

Diagnoses and treatment suggestions are reference information, not professional advice. Follow the label of any product you use.

Changes

If this policy changes, the new version will be published at this address with a new date.